Information Technology Specialist

Job Category: Information Technology
Job Type: Full Time
Job Location: On-site
Job Availability: Unavailable

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ThinkNChange is a Global Business Process Outsourcing Service Provider. Our main business verticals are Information Technology and Business Management Services. As ThinkNChange expands its service offerings to new partners, we are seeking high-impact collaborators focused on driving our future success.

We are currently in search of a highly organized, strategic thinking, and self-motivated individual with expertise in information technology to join our team at ThinkNChange. The primary responsibility of this role will involve overseeing all aspects of the organization’s IT operations, including the implementation, management, and maintenance of software and hardware systems.

Key Responsibilities:

  • Installing new software and hardware
  • Keeping track of hardware inventory
  • Supporting the on-boarding process for new hires (email and devices are setup and up-to-date)
  • Monitoring and optimizing database and web systems
  • Overseeing the implementation of I.T changes and website functionality
  • Updating systems, keeping track of data, and protecting information
  • Ensuring technologies and systems are running correctly
  • Evaluating new hardware and software to ensure companies requirements are met
  • Making necessary recommendations for new hardware and software 
  • Providing technical support and advice to employees
  • Training staff members and create user manuals for different technologies
  • Assisting other staff in special events/projects as required
  • Staying informed on new trends and technologies that could be beneficial to our organization

Qualifications:

  • Strong interest in Information Technology, computer science or related field
  • Experience in Information Technology or database management
  • Experience troubleshooting and setting up technical equipment
  • Knowledge of I.T principles, concepts, methods, and best practices
  • Strong analytical and problem solving skills
  • Must be willing and eager to learn
  • Great communication skills both written and verbally
  • Able to maintain the highest level of confidentiality 

Basic knowledge of cloud computing is a plus.

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